Blackwood Fund Australia ("we", "us") operates LawyerUp at lawup.com.au. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
What we collect
- Contact details: name, email, mobile, address and postcode.
- What you tell us about your matter, including documents, photos and voice recordings you upload.
- Information about other people that appears in your story or documents.
- Technical information such as your IP address and browser, used for security and to stop spam.
Your matter may include sensitive information, such as health information. We only collect it because you choose to give it to us so your matter can be assessed.
How we use it
- To assess your matter, prepare reports and match you with an independent Australian law practice.
- To contact you about your matter.
- To keep the service secure, meet our legal obligations and improve the service.
We use software, including AI tools, to organise your information and prepare draft reports. A practising solicitor reviews any advice before you receive it. We don't use your information to train public AI models and we don't sell it.
Who we share it with
- The law practice that reviews your matter.
- With your consent, any other practice or funder that may act for you.
- Service providers who host our systems or process data for us, under confidentiality obligations. Some, such as AI providers, may process data outside Australia.
- Anyone we are required to tell by law.
We never contact the other side of your matter. Nothing is sent to them without your say-so.
Storage and security
Uploaded files are stored outside the public website, are not publicly accessible and are only available to authorised staff and the reviewing practice. Access is logged.
Access, correction and deletion
You can ask for a copy of your information, ask us to correct it or ask us to delete it, subject to any legal duty to keep records. Email hello@lawup.com.au.
Marketing
We only send marketing emails with consent or where the law allows. Every one has an unsubscribe link.
Complaints
Tell us first at hello@lawup.com.au. If you're not happy with our response you can contact the Office of the Australian Information Commissioner.